Service department manager – Mirabel

Service department manager - Mirabel

Mirabel, QC, Canada

Job type : Full time

DUTIES AND RESPONSIBILITIES
The incumbent performs the following roles and responsibilities while adhering to the existing management system, which they contribute to maintain and improve proactively and continuously:

  • Lead the planning and implementation of the service department.

  • Establish and manage project scope, objectives, and deliverables.

  • Define project tasks and resource needs/allocation.

  • Manage project budgets.

  • Plan and monitor project timelines, providing direction and support to the project team.

  • Ensure quality assurance is implemented and maintained throughout project execution.

  • Ensure compliance with occupational health and safety standards according to company, client, and CNESST requirements.

  • Implement and manage project changes and interventions to achieve project outputs.

  • Perform technical follow-ups (technical sheets, inspections, etc.) and warranty tracking.

  • Set up appropriate structures and procedures, ensuring preparation of final project documents and manuals with project managers.

  • Develop the service department.

  • Perform any other related tasks.

QUALIFICATIONS AND SPECIFIC SKILLS

Education / Experience / Certification

  • Relevant experience in electrical work and construction management.

Knowledge

  • Excellent command of French, both written and spoken.

  • Good command of English, both written and spoken.

  • Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams).

  • Knowledge of collective agreements.

  • Knowledge of project planning.

  • Knowledge of occupational health and safety regulations.

Required Skills and Abilities

  • Ability to manage priorities effectively.

  • Strong organizational skills.

  • Autonomy, initiative, and a high sense of responsibility.

  • Team spirit.

  • Client-oriented approach.

  • Versatility and flexibility.

*The masculine form is used to simplify the text.

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